Keeping pace with the changing technologies the Railway Budget-2016 presented by Railway Minister Suresh Prabhu on Thursday includes several tech initiatives which are expected to make things easy for passengers.
Here are few of them:
1. Sale of tickets would be made through handheld terminals. E- ticketing facility will be provided to foreign debit/credit cards.
The Railways will introduce two mobile apps and integrate all facilities for dealing with ticketing issues and for receipt and redressal of complaints and suggestions.
2. Journalists having concessional passes can now book the ticket online and they will not have to go to the ticket counter.
3. Facility of cancellation will be offered through the 139 telephone helpline number post verification using ‘One Time Password’ sent on the registered phone number.
4. Wi-Fi has been provided in 100 stations. The facility will be provided in 400 more stations.
5. Passengers will be offered to book the retiring room online.
6. CCTV camera in all counters and railway stations.
7. Soon you will be able to listen to FM channels in the train as the Railways has proposed to invite FM radio stations to provide train-borne entertainment via public address systems.
8. Real-time information via 20,000 screens across 2000 stations. The display will also be used for revenue generation.
9. E-catering service is to be extended to 408 stations from existing 40 stations.
10. Drones and GPS will be used for monitoring physically remote projects.
11. The Railways will improve Interaction will passengers and receive feedback through social media and dedicated IVRS system.
12. The Railways to install 2500 water vending machines, 17000 bio-toilets and world’s first bio-vacuum toilet.
13. All stations under redevelopment will be accessible by Divyang (persons with disability). The Railways will provide at least one Divyang friendly toilet at each platform in A1 class stations during the next financial year.
The Railways will also ensure availability of wheelchairs in sufficient numbers at these stations.
14. The coaches will be designed to ensure higher carrying capacity and provision of new amenities including automatic doors, bar-code readers, bio-vacuum toilets and water-level indicators.
Besides the coaches will have accessible dustbins, ergonomic seating, improved aesthetics, vending machines, entertainment screens, LED lit boards for advertising and PA system.
15. Information boards in trains enumerating the onboard services and also GPS based digital displays inside coaches will be offered to provide real-time information regarding upcoming halts.